Professional service firms often have strong topline performance but unclear margins, hidden scope creep, and outdated compensation models that reward the wrong things. This case study shows how one firm used their post-tax financials to reset expectations, realign incentives, and prepare for strategic growth—with a clear view of time, talent, and profitability. The Company Profile
Engagement Profitability Analysis Solution: Time-driven analysis of service delivery by engagement type Key Actions:
Partner Compensation Restructure Solution: Shifted from equal distribution to performance-based equity draws Key Actions:
Scope Control and Client Communication Solution: Built a scope change workflow embedded in client communication Key Actions:
Key Takeaways
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